Location reporting to: Twin Cities (remote, with on-site visits as needed)

Duration: 3 months (with extension potential)

POSITION DESCRIPTION

Our heavy-equipment manufacturing client is looking for technical writer who can produce instruction sheets for replacement part kits that are shipped to customers for replacement of parts that are damaged, faulty, or that fulfill a product upgrade.

Must be able to work independently and as part of team, and be able to “hit the ground running” immediately. Will be required to coordinate several projects simultaneously. The technical writer will also work closely with other departments and stakeholders.

This is a “hybrid” arrangement if located within commuting distance of the client location, and “100% remote”, with on-site visits as needed.  All meetings will be conducted via MS Teams, phone, and email.

POSITION RESPONSIBILITIES

  • Create instruction sheets for replacement part kits and product upgrades.
  • Write clear, simple content that speaks to customers in their own language.
  • Collaborate openly and effectively with a range of stakeholders, including writers and subject matter experts (SMEs).
  • Manage multiple projects to a successful conclusion.
  • Communicate project status proactively.
  • Successfully negotiate project schedules, plans, and milestones.
  • Understand how regulations, laws, and standards influence content design.

BASIC QUALIFICATIONS

The following basic requirements must be evident on your resume:

  • 3 years of related technical writing experience with a Bachelor’s degree.
  • 5 years of related technical writing experience with an Associate’s degree.
  • 7 years of related technical writing experience without a degree.
  • Experience with developing documentation for hardware, as well as digital control (software).
  • Experience working with engineers and software developers in order to “mine” information to be used in creating content.
  • Experience working with cross-functional project teams.
  • Experience working in an engineering and manufacturing environment.
  • Project management experience.

SKILL REQUIREMENTS

  • Must be able to write clear and concise step-by-step instructions.
  • It is much to the writer’s advantage to be comfortable with the technology of heavy equipment, The more of the following technologies you are familiar with, the more successful you will be: basic electronical and digital electronics knowledge, hydraulics, pneumatics, drive-trains, clutches, servo motors, lead acid and lithium battery power supplies, PLCs, and so on.
  • Some familiarity with gasoline, propane, electrical-powered vehicles helpful.
  • Should have some familiarity with engineering documentation and how it is used in conjunction with developing end-user documentation.
  • Helpful to have experience writing for “re-use”, with the mind-set that some content can and will be used in other documents.
  • Because this is a remote position, the writer must be able to use CAD drawings/files, schematics, and exploded parts views as the basis for developing content.
  • Must have experience using CAD files as a sourcing of graphics (drawings) to support content withing the technical manuals.
  • Photography experience, along with minor photo touch-up using Photoshop is required.

SOFTWARE REQUIREMENTS

  • Adobe InDesign, Adobe Cloud Suite, MS Office.