Location: Minneapolis, MN (currently remote due to COVID)

Duration: 12-24 months

POSITION DESCRIPTION

 This position is responsible for planning, research, and technical writing support for medical device industry product labeling within CVG Technical Communication.

  • Cardiovascular Tech. Comm. is a large department (around 100 people) and about half of those are technical writers. We create instructions for use (IFUs) for medical devices that support therapies related to either the heart, blood, or any related cardiovascular functions.
  • The job is maybe 40% writing and 60% project management. We spend a lot of time gathering information, meeting with subject matter experts, doing reviews, coordinating review comments, and following procedures.
  • We document what we plan to do, document the work we are doing, and then document that we did it. This is not really a heads-down, sit at a desk and write all day job. We collaborate with other writers, and with our business partners and subject matter experts.
  • 40 hours/week. On-site preferred but open to remote.

POSITION RESPONSIBILITIES

  • Exceptional writing and communication skills.
  • Write clear, simple content that speaks to customers in their own language.
  • Collaborate openly and effectively with a range of stakeholders, including writers and subject matter experts.
  • Manage multiple projects and communicate status proactively.
  • Successfully negotiate project schedules, plans, and milestones.
  • Understand how regulations, laws, and standards influence content design.
  • Understand the impact of localization on English content.
  • Maintain design documentation to support quality and regulatory process requirements.
  • Effectively communicate the appropriate level of detail based on the audience.
  • Take direction to be able to work independently and make sound decisions.
  • Express ideas clearly and diplomatically.
  • Give and receive constructive feedback.

BASIC QUALIFICATIONS

 The following basic requirements must be evident on your resume:

  • Technical writing experience (medical device experience is highly valued).
  • Project management experience.
  • Experience working with cross-functional project teams.
  • Knowledge of software technologies used for writing, publishing, and document control.

EDUCATION REQUIRED

 Bachelor’s degree in technical communication, writing/composition, or similar field

YEARS OF EXPERIENCE

  • 3+ years of related experience with a Bachelor’s degree.
  • 2+ years of related experience with a Master’s degree (Master’s degree in technical communication preferred).

DESIRED/PREFERRED QUALIFICATIONS

  • Excellent problem-solving skills.
  • Strong attention to detail and accuracy.
  • Authoring in XML in a single-source content development environment.
  • Ability to work effectively across disciplines to implement creative solutions to complex problems.
  • Experience creating content for software or apps.
  • Proven experience managing software documentation projects.
  • Ability to learn and adapt to changes in technology, processes, and requirement
  • Writing for a global audience.
  • Knowledge of Medtronic products and quality system.
  • Understanding of product labeling development in a regulated industry.
  • Understand industry trends in technical communication, information architecture, and content development.