By Jerry Grohovsky, Copyright 2014. JPG & Associates, Inc. In order for JPG to make an accurate assessment of costs and resource needs for a specific client project, JPG requests that the client provide feedback: Who is the audience? What level of detail does the audience require? What is the primary objective of the documentation? [...]
By Jerry Grohovsky, Copyright 2014. JPG & Associates, Inc. What Are The Advantages of Using Consultants (Or Contractors) Versus Direct Employees? The use of consultants (or contractors) can reduce a company's overhead costs. In environments with common project "peaks" and "valleys" of activity, resources can be easily adjusted, without paying out annual salaries and benefits [...]
Four reasons companies should hire a professional technical communicator: 1) the quality of the product documentation & training will result in more satisfied customers, fewer service calls, and improved brand awareness, 2) engineers, programmers, and other technology employees prefer not to be involved in the documentation process, 3) dedicated writers are more removed from the [...]
Following a job interview, be sure to devote adequate time and energy to the follow-up process. 1. Communicate appreciation and interest with an email or letter. 2. Offer to answer additional questions, provide additional samples, and/or offer list of references. 3. Be accessible by phone, email. 4. Return emails or calls promptly. 5. Check back [...]